Configure Apple Mail with Infomaniak on Mac, iPhone, and iPad

Apple Mail is the default email client on Mac, iPhone, and iPad. It natively supports IMAP, CalDAV, and CardDAV, making it the ideal companion for your Infomaniak account. Here\'s how to configure it in just a few minutes.

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Configuration Details

Keep this information handy:

Configuration on Mac (macOS)

Automatic Method (Recommended)

macOS usually detects Infomaniak settings automatically:

1. Open System Settings → Internet Accounts
2. Click Add Account
3. Select Other Account
4. Choose Mail Account
5. Enter your name, Infomaniak email address, and password
6. Click Sign In
7. macOS should automatically detect the settings

Manual Method

If automatic detection fails:

1. At the configuration step, choose IMAP
2. Enter the settings:
   • Incoming server: mail.infomaniak.com
   • Outgoing server: mail.infomaniak.com
3. Confirm and test sending/receiving

Adding Calendar and Contacts

To sync calendar and contacts:

1. Go back to System Settings → Internet Accounts
2. Click Add Account → Other Account
3. Choose CalDAV Account
4. Account type: Automatic
5. Enter your Infomaniak credentials
6. The calendar will appear in the Calendar app

Repeat for CardDAV (contacts) using the same process.

Configuration on iPhone and iPad (iOS/iPadOS)

Adding the Email Account

Adding Calendar and Contacts

1. Settings → Apps → Mail → Accounts → Add Account
2. Choose Other
3. In the Calendars section, tap Add CalDAV Account
4. Enter:
   • Server: caldav.infomaniak.com
   • Username: your email
   • Password: your password
5. Tap Next

For contacts, repeat with Add CardDAV Account:

• Server: carddav.infomaniak.com
• Same credentials

Verifying SSL Settings

Make sure SSL is enabled to secure your communications:

On Mac

1. Mail → Settings → Accounts
2. Select your Infomaniak account
3. Server Settings tab
4. Verify that "Use TLS/SSL" is checked

On iPhone/iPad

1. Settings → Mail → Accounts → [Your Account]
2. Tap on the account
3. Advanced
4. Verify that SSL is enabled

Configuring IMAP Folders

To ensure special folders (Sent, Trash, Spam) work correctly:

On Mac

1. Mail → Settings → Accounts
2. Select your account → Mailbox Behaviors
3. Map each folder to the correct server folder:
   • Drafts → Drafts
   • Sent → Sent
   • Trash → Trash
   • Junk → Spam or Junk

Push Notifications

On iPhone/iPad

By default, iOS uses "Fetch" to retrieve emails periodically. For more responsive notifications:

1. Settings → Mail → Accounts → Fetch New Data
2. Enable Push if available
3. Or set Fetch to Every 15 Minutes

Troubleshooting Common Issues

"Cannot Verify Server Identity"

This message sometimes appears during the first connection:

• Verify you\'re using mail.infomaniak.com (not a different server)
• Accept the certificate if you\'re sure of the address

Sent Emails Not Visible in Sent Folder

• Check the folder mapping (see section above)
• Make sure sent emails are saved on the server

Calendar/Contacts Not Syncing

• Verify CalDAV/CardDAV credentials
• Try deleting and recreating the account
• Make sure you\'ve enabled the services in your Infomaniak account

Conclusion

Apple Mail integrates perfectly with Infomaniak thanks to native support for standard protocols. In just a few minutes, your emails, calendars, and contacts are synced across all your Apple devices, with the guarantee of Swiss hosting.

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