Infomaniak Review 2026: Complete Test of the Swiss Host

Infomaniak is often presented as the ethical European alternative to American tech giants. But how good is this Swiss host really in 2026? After several years of intensive use, here is our complete and objective review.

Infomaniak at a Glance

• Founded in 1994 in Geneva (Switzerland)
• Employees: 200+
• Clients: 1 million+
• Data centers: 4 in Switzerland (including the latest-generation DC4)
• Energy: 100% renewable
• Independence: 100% Swiss company, no external investors

Services Tested

For this review, we thoroughly tested:

• Shared web hosting
• Mail Service (professional email)
• kSuite (Google Workspace alternative)
• kDrive (cloud storage)
• Domain names
• VPS and cloud servers
• Technical support

Web Hosting: Our Verdict

Strengths

• Performance – Fast servers, NVMe SSD, HTTP/3
• Simplicity – 1-click WordPress installation
• Security – Free SSL, DDoS protection, automatic backups
• Ecology – Carbon-offset hosting, green energy
• Unlimited – Unlimited traffic and databases on the standard plan

Weaknesses

• Not the cheapest – More expensive than OVH or Hostinger on entry-level plans
• Limited SSH – SSH access available but with restrictions
• No cPanel – Proprietary interface (very well done, but different)

Measured Performance

Tests performed on a standard WordPress site:

Our hosting rating: 4.5/5

Mail Service: Our Verdict

Infomaniak\'s Mail Service is their flagship product for professional email.

Strengths

• Modern webmail – Smooth and complete interface
• Integrated calendar and contacts – CalDAV/CardDAV synchronization
• Effective anti-spam – Intelligent junk mail filtering
• Compatibility – Works with all email clients (Outlook, Apple Mail, Thunderbird)
• Assisted migration – Tools to import from Gmail, Outlook, etc.
• Generous storage – 25 GB per mailbox as standard

Weaknesses

• No native ActiveSync – Requires third-party apps on some devices
• Limited groupware features – Less advanced than Exchange for large enterprises

Our email rating: 4.5/5

kSuite: Our Verdict

kSuite is Infomaniak\'s answer to Google Workspace and Microsoft 365.

What It Includes

• kDrive – Cloud storage (like Google Drive)
• kChat – Instant messaging (like Slack)
• kMeet – Video conferencing (like Zoom)
• Mail – Professional email
• Calendar – Shared calendar
• Contacts – Address book

Strengths

• Complete suite – All essential collaborative tools
• Attractive pricing – Cheaper than Google Workspace
• Sovereignty – Data in Switzerland, outside Big Tech
• Collaborative editing – Documents, spreadsheets, presentations (integrated OnlyOffice)

Weaknesses

• Less mature – Features less advanced than Google Docs
• Limited integrations – Fewer third-party apps than the Google ecosystem
• Learning curve – Google users need to adapt

Our kSuite rating: 4/5

kDrive: Our Verdict

kDrive is Infomaniak\'s cloud storage service, competing with Google Drive and Dropbox.

Strengths

• Generous – 15 GB free, up to 106 TB paid
• Native apps – Windows, Mac, Linux, iOS, Android
• Secure sharing – Password-protected links, expiration
• Versioning – File version history
• Online editing – Office documents directly in the browser
• Swiss Transfer integrated – Easy large file sending

Weaknesses

• Sometimes slow sync – On very large volumes
• Basic search – Not as powerful as Google Drive

Our kDrive rating: 4/5

Technical Support: Our Verdict

Support is a crucial point for a host. Here is our experience.

Available Channels

• Phone – Available in French, German, English
• Ticket – Response within 24 hours on average
• Knowledge base – Very comprehensive documentation
• No live chat – This is the main gap

Our Experience

• Responsiveness – Responses generally within 2-4 hours on weekdays
• Competence – Well-trained technicians, relevant answers
• Language – Native multilingual support (no approximate translations)
• Follow-up – Good tracking of complex tickets

Our support rating: 4.5/5

Interface and Ease of Use

The Infomaniak Manager

The administration interface (Manager) is modern and intuitive:

• Clean and professional design
• Logical navigation by service
• Clear dashboards
• Dark mode available
• Mobile app for management

Areas for Improvement

• Some advanced options are hidden
• Billing could be clearer

Our interface rating: 4.5/5

Security and Privacy

Security Strengths

• Swiss hosting – Outside US jurisdiction (Cloud Act, FISA)
• GDPR compliant – Compliant with European regulation
• Two-factor authentication – 2FA available everywhere
• Encryption – TLS 1.3, free SSL certificates
• Automatic backups – Daily with retention
• DDoS protection – Included on all services

Certifications

• ISO 27001 (information security)
• ISO 14001 (environmental management)
• ISO 50001 (energy management)

Our security rating: 5/5

Ecology and Ethics

This is a major argument for Infomaniak and they deliver on their promises:

• 100% renewable energy – Guaranteed origin certificates
• Carbon offset – Residual emissions offset
• Efficient data centers – PUE among the best in the industry
• Natural cooling – Outside air and Lake Geneva
• Hardware lifespan – Servers used longer than average
• No ads, no tracking – Business model based on services, not data

Our ecology rating: 5/5

Pricing: Is It Competitive?

Price Comparison

Our Analysis

Infomaniak is not the cheapest for basic hosting, but:

• Prices remain reasonable for the quality offered
• kSuite is much cheaper than Google Workspace
• The value for money is excellent on bundled offers
• No hidden fees or price increases after the first year

Our pricing rating: 4/5

Who Is Infomaniak Made For?

Ideal For

• SMBs – Complete suite at an affordable price
• Freelancers – My kSuite offers excellent value
• Regulated professions – Lawyers, doctors, accountants (Swiss confidentiality)
• GDPR-conscious companies – Guaranteed European hosting
• WordPress sites – Optimized and performant hosting
• Nonprofits – Preferential rates available

Less Suited For

• Very tight budgets – OVH or Hostinger will be cheaper
• Large enterprises – Fewer enterprise features than Azure/AWS
• Advanced developers – Less flexibility than a root VPS

Summary Table

Conclusion: Our Final Verdict

After several years of use, our opinion of Infomaniak is very positive. It\'s a host that delivers on its promises: reliability, performance, quality support, and a genuine commitment to the environment and data protection.

The only drawbacks are the slightly higher price compared to budget competitors and some missing advanced features for very large enterprises. But for 95% of users, Infomaniak is an excellent choice.

Our recommendation: If you\'re looking for a reliable, ethical, European-based host, go for it. The premium over OVH is more than compensated by the quality of service and peace of mind.

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