Infomaniak Webmail: Complete Getting Started Guide

The Infomaniak webmail is the web interface for accessing your email hosted in Switzerland. Modern and comprehensive, it offers much more than just reading emails. Here\'s how to unlock its full potential.

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Accessing the Webmail

Login URL

Access your webmail at: mail.infomaniak.com

Credentials

• Email: Your full email address (e.g., contact@mydomain.com)
• Password: Your mailbox password

The Webmail Interface

General Layout

The interface is divided into several areas:

• Left sidebar – Folders (Inbox, Sent, Trash...)
• Message list – Emails from the selected folder
• Reading pane – Content of the selected email
• Top bar – Search, new message, settings

Quick Navigation

Use the app menu (icon at the top) to switch between:

• Email
• Calendar
• Contacts
• Tasks
• Files (kDrive)

Email Management

Composing an Email

1. Click "New Message" (or shortcut N)
2. Enter the recipient(s) – autocomplete suggests your contacts
3. Add CC/BCC if needed
4. Write the subject and body
5. Use the toolbar for formatting (bold, lists, links...)
6. Attach files if needed (paperclip icon or drag-and-drop)
7. Click "Send"

Organizing Your Inbox

Creating Folders

1. Right-click on "Inbox" in the sidebar
2. Select "New Folder"
3. Name it (e.g., Clients, Projects, To Process...)

Moving Emails

• Drag and drop the email to the desired folder
• Or use the context menu (right-click) → "Move to"

Marking Emails

• Star – For important messages
• Flag – For action items to follow up
• Read/Unread – Manage read status

Filters and Rules

Automate your email sorting with filter rules:

Creating a Filter

1. Settings (gear icon) → Filters
2. Click "Add Filter"
3. Define conditions (sender, subject, contains...)
4. Define actions (move, mark, delete...)
5. Save

Useful Filter Examples

Email Signature

Creating a Signature

1. Settings → Identities
2. Select your identity or create a new one
3. Scroll down to "Signature"
4. Write your signature (HTML or plain text)
5. Save

Professional Signature Example

Multiple Signatures

Create multiple identities to have different signatures depending on the context (professional, personal, specific project).

Auto-Reply (Out of Office)

Inform your contacts of your absence:

1. Settings → Auto-Reply
2. Enable auto-reply
3. Set start and end dates
4. Write your out-of-office message
5. Optionally, limit to known contacts

Built-In Calendar

Accessing the Calendar

Click the calendar icon in the app menu to switch to the agenda.

Creating an Event

1. Click on a date/time or on "New Event"
2. Fill in the title, date, time, duration
3. Add a location, description
4. Invite participants (they\'ll receive an email invitation)
5. Set reminders
6. Save

Multiple Calendars

Create multiple calendars to separate work and personal life, or different projects:

• Each calendar can have its own color
• You can show/hide each calendar
• Sharing is managed per calendar

Sharing a Calendar

1. Right-click on the calendar → Share
2. Enter the recipient\'s email
3. Choose the access level (read, write)
4. The recipient receives a subscription invitation

Contacts

Adding a Contact

1. Switch to the Contacts section
2. Click "New Contact"
3. Fill in the details (name, email, phone, company...)
4. Assign to a group if desired
5. Save

Contact Groups

Create groups to easily email multiple people:

1. Create a group (e.g., "Project X Team")
2. Add contacts to the group
3. When sending an email, type the group name in the recipient field

Import/Export

• Import – VCF (vCard) or CSV files
• Export – vCard format for compatibility with other services

Advanced Search

The search is powerful and lets you find any email:

Simple Search

Type keywords in the search bar. The webmail searches in subjects, body text, and senders/recipients.

Search Operators

• from:john@example.com – Emails from John
• to:client@example.com – Emails sent to the client
• subject:invoice – Subject containing "invoice"
• has:attachment – Emails with attachments
• before:2026-01-01 – Emails before a date
• after:2025-06-01 – Emails after a date

Keyboard Shortcuts

Save time with keyboard shortcuts:

Recommended Settings

Conclusion

The Infomaniak webmail offers a complete and modern experience for managing your emails, calendars, and contacts. Its intuitive interface and advanced features make it a professional tool, all with the guarantee of Swiss hosting that respects your privacy.

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